Josh came out on 2/22/17 and looked at the job of replacing our roof, skylight and chimney cover. Today is 3/8/17 and have not heard from Josh or the roofing company. guess they didn't want the job.
Our experience has been so bad I'm filing a complaint with the better business bureau.
Original quote changed during the job absorbing the entire budget for the 3 projects needed and only getting two projects done at 2100.00 which could have been better regarding quality and timing. Began calling in June, work didn't start until August. Because they were on the Wells Fargo list of Home Project vendors we had to use this group. Nice guys but not a reliable, timely and quality focused company. Cut a lot of corners, left debris, never fully completed one job causing rain to come in during the work, mismanaged schedules and overpriced to the point of gouging for repairing a rotting exterior face plate above the front door and everything behind it and below the foyer window and cutting a 2X4 drain out in the concrete patio near entrance to lower level. Again I recognized the cost was extreme but they are on the Wells Fargo list of authorized vendors and the work needed to get done. I would not recommend this company. Quite predatory. The estimated statement of work was ambiguous and overall I had to provide all the materials with the exception of the little lumber and plastic when the work finally started. They reused the insulation behind the face plate. This job started at 900 and ended at 1600 and cutting out a drainage point in the rear was 400 and building a deck gate 150. The original job of painting the deck never happened as the cost to do so was absorbed into repairing the front exterior face plate. Huge waste of time and money. Its unfortunate I couldn't give them a better review and I didn't get the deck painted which was quoted at 1100 and one of the three efforts included in the original estimate.
This company is absolutely horrible! It says roofing here but they do many things. They built our deck for us and used the wrong plans, shorted us on square footage which we only knew about because my husband measured it himself and now our deck is dipping in certain areas and I cannot get anyone out to fix it.
I used Krauss Roofing to fix a leak around my chimney. They gave us a very reasobale quote, told us we didn't need an expensive cricket, and showed up on time. He found some rotted wood, and only charged us for the actual wood he had to purchase. No additional charge for the extra work of replacing it. All said, he fixed both chimneys for the same amount of money that another quoted for one chinmey area. And, there have been no leaks since. great, fair company and excellent workers. I would highly recommend them.
Krause Roofing is a US Roofing Contractor based in Forest Hill, Maryland. Krause Roofing is located at 1650 Robin Cir, Forest Hill, MD 21050, USA.
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